How to Forward Emails from Google Workspace Admin

Steps to Configure Email Forwarding Using Default Routing #

1. Log in to the Google Admin Console using an admin account.
2. Navigate to:
   • Menu > Apps > Google Workspace > Gmail > Default routing.
3. Click on Configure or Add another rule to create a new routing rule.
4. Under Specify envelope recipients to match, select Single recipient, and enter the email address of the original recipient (e.g., [email protected]).
5. Scroll down to the section titled Envelope recipient, and:
   • Check the box for Change envelope recipient.
   • Select Replace recipient, and enter the forwarding email address (e.g., [email protected]).
6. Ensure that the option Perform this action on non-recognized and recognized addresses is selected.
7. Click Save to apply the changes.

This setup ensures that all emails sent to Jessica’s account are redirected to Joseph’s account without requiring user-level configuration.

Additional Notes #

• If you want Jessica to retain a copy of the emails in her inbox, you can configure the rule under the “Also deliver to” option instead of replacing the recipient entirely.
• Make sure both email addresses belong to your Google Workspace domain.
• Test the rule by sending a sample email to Jessica’s address and verifying its delivery to Joseph’s inbox.

This method of redirecting one email to another at the Google Workspace level rather than using one individual email filter is efficient and centralized, making it ideal for admins managing email redirections across an organization.